Terms and Conditions.

Last Updated: March 22, 2024

Welcome to order.MasDonuts.com, the online ordering platform provided by Ma's Donuts and more®. Your use of our website and services constitutes acceptance of the following terms and conditions:

Ordering Platform:

• Our online ordering platform operates 24/7 for your convenience.

• Customers can schedule orders in advance, choosing their preferred pickup date and time.

• Orders marked ASAP are typically ready for pickup in 15 minutes upon confirmation.

• Upon order confirmation, customers receive an email receipt and a text message with the estimated pickup time.

Information Collection:

• We collect customer information, including first name, last name, phone number, and email address.

• By placing an order, customers consent to receive emails and texts from Ma's Donuts and agree to join our mailing list.

• Customers may earn rewards points by creating an account linked with the Ma's Donuts Rewards App.

• Guest checkout is available, with the same information collected and consent to join our mailing list implied.

Cancellation Policy:

• Cancelled orders may incur a 5% cancellation fee, at Ma's Donuts' discretion, to cover processing fees charged by the credit card processing company.

Pre-Order Items:

• Certain menu items are only available for pre-order, requiring pickup within specified dates.

• Customers are responsible for selecting the appropriate pickup date for pre-order items.

By using order.MasDonuts.com, you acknowledge and agree to these terms and conditions. If you disagree, please refrain from using our website and services. Ma's Donuts reserves the right to modify these terms at any time without prior notice. It's your responsibility to review these terms periodically for changes. Continued use of our website indicates acceptance of any revised terms.

For questions or concerns about these terms and conditions, contact us at Order@MasDonuts.com. Thank you for choosing Ma's Donuts and more®!